Quick Service Restaurant (QSR)

Drive-Thru Director is an advanced speed of service solution that continuously and accurately measures traffic throughput to facilitate greater efficiency, performance and customer satisfaction.

From breaches to 'bots, HT reveals the newstories that engaged readers the most over the course of the last month.

Restaurant chain believes card transactions from March 24 to April 18 could be compromised.

New Panera Delivery tracking system allows guests to track their order on a map, see photo of driver and be notified when food arrives.

The Delaget, Envysion partnership helps franchisees to quickly find substantive theft and use video surveillance to validate and fully understand the context of those suspicious activities.

Restaurant targets customers that enrolled in the loyalty program at nearby locations with special offers to raise awareness, excitement.

RTI’s restaurant software solutions will enable SICOM to expand its capacity, accelerate research and development and increase its presence in new brands and markets.

A bot will ask guests for their location, find the closest Subway and guide them through the order process, including payment.