Quick Service Restaurant (QSR)

A&W Canada uses Medallia Experience Cloud, Digital, Social, Text Analytics, LivingLens and Zingle, to identify guest experience friction in real-time and take immediate action to close the loop with each customer.

The Restaurant Technology Network’s workgroups are where members truly “join, share, and thrive.” 

Chick-fil-A Takes top spot, followed by McDonald's and Starbucks.

After rolling out a robust national delivery platform in 2019, the iconic drive-thru franchise teamed up with Paytronix to launch a mobile app and rewards program.

UV Angel's air and surface technology helps create safer and cleaner in-restaurant experiences for McDonald's guests and employees through room-level source control.

Digital table service uses QR codes to offer guests a convenient contactless ordering solution from their smart phone.

Digitized food safety checklists record up-to-the-minute completion rates.

While at times it may feel like you have little insight into your employee’s career decisions, you have more influence than you may think.