Quick Service Restaurant (QSR)

Despite the down attendance at the 2009 National Retail Federation trade show, two very important observations stood out: people are still dining out despite the economy, and the overwhelming presence of self-service tech offerings continue to validate the solution as a cost center cutter.

Cell phones are no longer a means of traditional communication practices. New applications and capabilities are making these prevalent devices an integral solution for operators as they search for new ways to create operational efficiencies.

The processes and controls related to CrunchTime's data security and integrity, hosting facility infrastructure and more achieve SAS 70 type II certification following a third party audit.

POS-integrated online ordering solutions deliver greater functionality to restaurant operations than ever before. HT asks three operators which solutions work best for their restaurant concepts, and why.

FS/TEC 2009, held February 4-7, offers attendees a glimpse at some of the newest technology releases for the foodservice market. Couldn't make it to the convention? Hospitality Technology offers this round-up of some of biggest announcements that you missed from the show.

Qdoba and zpizza will utilize Exit41's specialty call center solution to process catering, takeout and delivery orders in an effort to increase sales, save labor and improve the overall customer experience.

PAR's sixth-generation point-of-sale hardware platform utilizes new design features and technology to offer operators a low total-cost solution.

U.S. News & World Report's chief business correspondent Rick Newman identifies 15 companies that "might not survive 2009" in his blog on Friday, February 6, 2009. And six victims are in hospitality.