Quick Service Restaurant (QSR)

Carisch Inc., a 72-unit Arby's franchisee is one of many restaurants searching for ways to cut bottom line expenses in this downturned economy. Learn how management is harnessing an above-store reporting tool to shave an average of 150 unnecessary labor hours from its expenses each day.

Ernst & Young identifies the ten key trends that will shape the hospitality industry in 2009 in its most recent report. Green practices, globalization and business development are just some of the trends that make the list.