Quick Service Restaurant (QSR)

The road to PCI compliance has proven to be a rocky one for many franchise systems and their franchisees. By educating franchisees early on about their PCI compliance responsibilities, operators can overcome lagging franchisee awareness and significantly lower risk.

2009 has been a tumultuous year for hospitality operators. With the U.S. Federal Reserve declaring the recession's end, business owners are eager to set their sights on 2010 and move forward with their recovery efforts. In an exclusive reader survey, HT taps its audience of IT pros to learn how their companies are faring in the recovery period, as well as the specific business initiatives that they are focusing on for 2010.