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A collection of news, articles and other featured content about Platforms.

Disruption is Leaving a Mark

As technology investment in hotels is poised to hit an all-time high, CIOs still ID establishing ROI as a top struggle. HT's Editor-in-Chief, Abigail Lorden discusses how disruptive technologies including mobile solutions, are creating an abundance of data that operators struggle to harness and how the impact of technology is moving faster than businesses are able to sustain.

Technology is Redefining the Meaning of Hospitality

The hospitality industry is ready and willing to embrace technology in order to create guest-centric services and amenities. This shift is evident in the amount of high-touch, high-tech products that were introduced at the recent HITEC.

Analyzing data is becoming ever more vital for the hospitality industry; this month's issue of HT calls out the conundrum and highlights solutions. HT's editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.

At the recent MURTEC, 58 percent of attendees named increasing guest counts as a top business objective. Those bigger numbers can be achieved by investing in the latest technologies in social CRM, e-commerce and business intelligence

Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. HT's editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders.

Hospitality Technology's brand director, Abigail Lorden details some of the changes happening at HT and the exciting events on the horizon. 

HT's Group Editor-in-Chief, Abigail Lorden shares the news that Hospitality Technology magazine and HTNG have announced a collaborative relationship. The partnership will include research projects, special educational reports and industry networking and educational events.  

HT's Group Editor-in-Chief, Abigail Lorden discusses the importance of hospitality operators knowing their customers and acting on data to send perfectly timed and relevant communications.

HT’s group editor-in-chief Abigail Lorden reflects on how being a new mother has heightened her desire to protect her family’s digital assets. Lorden says it’s a cause that Starwood Hotels & Resorts is taking seriously, too, according to her recent interview with Starwood’s CIO Martha Poulter.

As HT profiles the winners of the 2014 Hotel Visionary Awards, our own editor-in-chief Abigial Lorden offers her take on what it means to be a "visionary."

With hotel technology budgets predicted to hit record highs in 2016, HT editor-in-chief Abigail Lorden, contemplates the importance of hotels differentiating. Lorden praises the 2016 Hotel Visionary Award winners (profiled in the June issue of HT) as exemplifying how a combination of technology and internal talent can set a hotel apart.  

This month, HT debuts a new look with a brand new logo and tagline, "Smarter Hotels & Restaurants." Inside, HT's pages have been redesigned to present a fresh, modern appearance. HT’s editor, Dorothy Creamer, discusses where HT is headed as it looks to celebrate 20 years of publication in 2017.   

Hospitality Technology's new editor, Dorothy Creamer, discusses why removing friction from the customer experience is so important.

Wrapping up Hospitality Technology magazine's spring event season, editor-in-chief Abigail Lorden, takes a moment to reflect upon key takeaways from MURTEC and Hotel Technology Forum (HTF). Lorden recaps "aha" moments, insights from vendors, top technology predictions, and reveals her pick for most quotable speaker.

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