Platforms

An experience is the sum of its parts. For consumers, the interaction with a brand often starts before they even set foot in a store or make a payment. It begins when a potential guest is considering what to eat, where to travel and book a hotel room, or even what time to get there.

In the weeks prior to finalizing this issue,

A recent advertising campaign garnered national attention and praise for exposing the damaging repercussions of using the phrase “like a girl” as an insult.

Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in  

Analyzing data is becoming ever more vital for the hospitality industry; this month's issue of 's editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.

This month, is headed as it looks to celebrate 20 years of publication in 2017.   

With chat bots, customers receive faster responses from brands and more relevant, contextual conversations.

Hospitality Technology's new editor, Dorothy Creamer, discusses why removing friction from the customer experience is so important.

Hospitality Technology's brand director, Abigail Lorden details some of the changes happening at HT and the exciting events on the horizon. 

With hotel technology budgets predicted to hit record highs in 2016, HT editor-in-chief Abigail Lorden, contemplates the importance of hotels differentiating.

Wrapping up Hospitality Technology magazine's spring event season, editor-in-chief Abigail Lorden, takes a moment to reflect upon key takeaways from MURTEC and Hotel Technology Forum (HTF).