Platforms

Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. HT's editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders.
 

Analyzing data is becoming ever more vital for the hospitality industry; this month's issue of HT calls out the conundrum and highlights solutions. HT's editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.

This month, HT debuts a new look with a brand new logo and tagline, "Smarter Hotels & Restaurants." Inside, HT's pages have been redesigned to present a fresh, modern appearance. HT’s editor, Dorothy Creamer, discusses where HT is headed as it looks to celebrate 20 years of publication in 2017.   

Hospitality Technology's new editor, Dorothy Creamer, discusses why removing friction from the customer experience is so important.

With chat bots, customers receive faster responses from brands and more relevant, contextual conversations.