Pascua Yaqui Tribe Better Manages Multiple Casinos with Enterprise POS

The Pascua Yaqui Tribe has selected MICROS 9700 Hospitality Management System (HMS) for its Sol Casinos enterprise point of sale (POS), as well as wireless Mobile MICROS and MICROS Workstation 5 terminals, all built on today's best technology. Casino Del Sol, Casino of the Sun, and the AVA Amphitheatre are all live with the solution.

Pascua Yaqui Tribe selected MICROS for its ability to run both of its unique properties on one single enterprise combined with the availability of MICROS' sleek yet robust wireless hardware. MICROS 9700 allows both Sol Casinos to link their POS transactions, back office functions, and guest management capabilities to better manage their operations through this flexible, easy-to-use solution.

Casino Del Sol and Casino of the Sun also wanted to capitalize on a new wireless infrastructure and selected Mobile MICROS handhelds and wireless MICROS Workstation 5's to increase their coverage area and guest service touch points. By utilizing wireless devices, employees of Casino Del Sol and Casino of the Sun can improve guest experience by reaching out directly to customers to provide attentive, rapid, and accurate service, as well as increase coverage contact enabling greater selling opportunities.

"The ability to run both of our properties from a single enterprise combined with the availability of robust wireless hardware made MICROS the obvious choice for the Sol Casinos," says Dominique Igasan, director of IT, Sol Casinos. "Operating both casinos on one enterprise has provided us with the architecture to have greater control and consolidated operations and reporting, increasing our operational efficiency and allowing us to truly hone in on providing top notch guest service."