Optii Solutions Announces International Growth Plans and Operational Improvements for Hotels

Optii Solutions, a global hotel operations technology company is announcing rapid international expansion plans to help more hotels across the globe deliver complex pandemic cleaning protocols and mitigate rising costs. Within four to six weeks after implementation, Optii customers see on average 25% increase in staff productivity, a decrease of 20% in labor costs, and 4 hours returned to supervisors. In addition, rooms can now be ready 2 hours quicker than before and queues at the Front Desk can be decreased by around 80% using Optii.

Since July 2020, Optii has been significantly building its teams in the US as well as opening an office in London. Deborah Pevenstein joins the leadership team as Chief Revenue Officer and Rachel Puglisi joins as Director of US Sales. Dylan Firn, joins the team in London as Director of EMEA Sales. The new team boasts an impressive track record in the hospitality technology sector, with experience in companies such as TravelClick, SiteMinder, Mews, Rainmaker and OTA Insights.

Optii also continues to sign new customers across the US, Europe, and Asia and has maintained its pre-pandemic customer base throughout the lockdown period. The company is currently on track to double in number of new hotel clients by end of Q1 2021.

To help meet new cleaning requirements, Optii has invested in new functionality to allow hotels to cope with the pandemic hospitality environment in the most effective way possible. Stayovers, bespoke cleaning protocols and departure cleans can be efficiently managed through the platform. Additionally, audit trails have also been developed with operations teams in mind, to enable contract tracing to be easily, recorded and tracked. Optii has also introduced remote onboarding and in-app training features to help new and current employees stay up to date on the latest requirements, alongside staff training on new protocols in this new, contactless world.

Deploying Optii technology to manage daily operations delivers General Managers critical data on cleaning times and tasks which is essential in running the new operations processes efficiently. 

Managing Director at Thayer Ventures, Chris Hemmeter said, “Every hotel in the world is taking a long hard look at their operations to see where efficiencies and savings can be made without undermining their ability to deliver the new cleaning standards or damaging the guest experience. Thayer Ventures invested in Optii Solutions because it has the potential to be transformational for hotel operations. These gains are significantly magnified by the pandemic and we are delighted to be supporting Optii’s international expansion and actively helping more hotels to get back on their feet.”  

Katherine Grass, CEO of Optii said, “I am extremely excited to welcome an incredible team on board with me at Optii to expand our reach. The hotels we are working with have seen significant benefits to automating and digitizing their operations, gaining greater cost savings, efficiencies and transparency than they have ever experienced before. It is our hope that working together, we will build stronger hotel operations that will see a faster return to profitability and be more resilient in their ability to handle the road ahead.”