Operations

With reports piling up, lengthy wait times, inefficient labor costs, and food spoilage all translating to lost profits, restaurants need back office technologies in order to be successful. Operators are looking for systems to streamline the back-of-house. HT's 2012 Back Office Showcase offers insights into the latest technologies that will ultimately provide control and improve margins.

Blue Mountain, an all-seasons resort in Collingwood, Ont., became the first North American property to deploy Cenium's one-view ERP solution in late 2009. Built on the Microsoft Dynamics (NAV) platform, Cenium eliminates dozens of disparate and legacy-based systems for the hospitality industry. Since Cenium runs on a Microsoft platform, most employees benefit from a familiar user interface.