Operations

Charlestowne Hotels Invests in Tech to Enhance Guest Experience
Charlestowne’s latest tech investments provide the infrastructure necessary to manage all 50+ hotels from one central hub while strengthening the framework for a number of the company’s core disciplines, including marketing services, revenue management, strategic operations and F&B management.
Hyatt Uses Workplace App to Connect with Deskless Workers
Since its implementation, the company has seen a tremendous increase in staff communication and collaboration.

Freddy’s Frozen Custard & Steakburgers New Chief Experience Officer
Why SH Hotels and Resorts Embraced HR Automation

In this Q&A, SH Hotels and Resorts' VP of People Operations Daniel Waite explains how his brand was able to adopt new business practices built around HR automation to improve the hiring and onboarding process.
Peermont Resorts Teams with INTELITY to Upgrade Guest Experience Brand-wide

The luxury African hotel, resort, and casino group will deploy the INTELITY platform across all properties to modernize service with mobile, contactless technology.
Wyndham Hotels & Resorts Selects AWS as Its Preferred Cloud Provider to Enhance Guest Experiences

Moving to AWS enables Wyndham to enhance business performance, reinvest approximately 45% of reduced data center operating costs, and shut down additional physical data centers, putting it on track to achieve its goal of running 90% of its infrastructure in the cloud.
CASE STUDY: How A&R Hospitality Management Improved Operations, Cut Costs and Saved Time

When its original accounting provider couldn’t keep up with its growth, A&R began looking for a more powerful suite of tools to accurately execute financial and labor reporting, as well as streamline its onboarding process for new hotels.
M3 Publishes Whitepaper on How to Choose a Hotel Accounting Package

With new software and services entering the market every year, it can be difficult for hoteliers to keep pace with newly emerging products and determine exactly what tools and services are right for their businesses.
Church's Chicken Transforms Ops with Managed Mobility Solution

Restaurants are increasingly turning to technology to improve operations and guest experience and companies embracing connected solutions are seeing very positive results, says Mobility CG.
ALICE and Chexology Announce New Integration for a Streamlined, Tech-Enabled Guest Experience

The integration enables hotel employees to link checked items with a guest’s hotel reservation, eliminating the need for a single-use paper ticket and ensuring that items are correctly logged and connected with guest profiles.

Charlestowne Hotels Invests in Tech to Enhance Guest Experience

Hyatt Uses Workplace App to Connect with Deskless Workers

Freddy’s Frozen Custard & Steakburgers New Chief Experience Officer

Why SH Hotels and Resorts Embraced HR Automation

Peermont Resorts Teams with INTELITY to Upgrade Guest Experience Brand-wide

Wyndham Hotels & Resorts Selects AWS as Its Preferred Cloud Provider to Enhance Guest Experiences

CASE STUDY: How A&R Hospitality Management Improved Operations, Cut Costs and Saved Time

M3 Publishes Whitepaper on How to Choose a Hotel Accounting Package

Church's Chicken Transforms Ops with Managed Mobility Solution

ALICE and Chexology Announce New Integration for a Streamlined, Tech-Enabled Guest Experience