NConnections Launches Mobile Marketing Solution for Customer Loyalty
NConnections revealed the company’s newest innovation, CoGoBuzz, an integrated mobile marketing platform designed to drive direct customer engagement and provide loyalty solutions for independent restaurants and franchise concepts.
Created by NConnections CEO and founder Stephen Gould, the CoGoBuzz product line further elevates the company’s ongoing offering, which currently connects with 50,000 guests on a daily basis in the hospitality space and expands those connections through Wi-Fi, text and digital displays to develop a deeper and more engaging connection with the venue’s customers. These enriched connections encourage customers to dramatically increase their social media engagement rate and express their brand loyalty.
The box plugs directly into an existing internet connection without any security concerns or IT professional assistance. Under this service, a dedicated team of IT professionals is available to provide customer support as part of each package. Once connected, CoGoBuzz instantly downloads the business’ settings from the highly secured cloud.
CoGoBuzz includes the following options:
·CoGoWiFi– an easy “plug & play” HotSpot that allows businesses to provide instant, branded WiFi to their guests, and begin building extensive guest profiles. The information collected provides insightful and useful statistics as well as real-time analytics for managers and marketers. Extensive customized reports can be scheduled, automatically e-mailed and conveniently viewed and managed in the CoGoBuzz Dashboard, any time.
·CoGoText– a standalone full-service text messaging program that provides personalized texts to customers, unlimited keywords, market segments and more.
·CoGoTV– a service that helps drive customer engagement using digital menu boards, interactive digital signage and social media engagement. This platform gives a business the ability to display customer photos as they post using a company’s unique hashtag, creating a sense of excitement, loyalty and enhanced on-site guest engagement.