Mexican fast-casual brand was able to consolidate loyalty, a new branded Paytronix mobile app and its Olo-powered online ordering service on one unified platform.
App offers members full access to trip itineraries, access to the onsite Concierge via live-chat the ability to pay bills, share trip photos directly to social media and more.
Red Lobster's new loyalty program is a three-tier system that rewards the most loyal guests with added benefits based on the total number of points accumulated throughout the year.
Hoteliers with no plans to add or upgrade existing tablets today are missing out on collecting valuable guest data, driving revenue and boosting satisfaction/loyalty.
The Palazzo Versace Dubai went from notice boards to a mobile solution and was able to effectively eliminate its No. 1 exit interview complaint: lack of communication.
