From mobile keys and robotics to improve guest service to mobile apps and gamification to improve operations, HITEC hosted an array of next-generation technology announcements and debuts.
InterContinental Hotels Group has announced that it is trialling and selectively rolling out several digitally-driven innovations to provide a more personalized and interactive experience for guests.
Twin Peaks is rolling out the MyCheck mobile payment to give customers more payment options, plus the ability to split checks and have mobile loyalty rewards.
Itesso introduces its Events, Tasks and Notification feature that enhances operational efficiency and staff management with push notifications to Apple Watch and other mobile devices.
In addition to bluetooth-enabled wireless room keys, the property also implemented mobile guest access points that includes elevators, concierge areas and external hotel entry doors.