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HotSchedules Removes 'Blind Spots' with Mobile App for Restaurant Analytics

Cloud-based technology provider HotSchedules launched HotSchedules Reveal, a comprehensive mobile app for restaurant analytics. Combining data from a myriad of sources, including POS systems, HotSchedules and any other in-store, above-store and near-store sources, Reveal makes key performance indicators (KPI's) on sales, transactions, inventory, labor, social media, weather and more all available natively on a smartphone, tablet or browser. Reveal was created to help restaurant managers understand their performance in real-time and take action when it matters most.
Food and labor are reported to be a restaurant's largest cost centers, but most managers say they don’t have the ability to track and react to these variables in real-time. Restaurants could lose revenue for weeks or months because they lack visibility into their performance. Existing solutions were deemed too expensive, provided very limited data, were difficult to use and/or were not comprehensive. Consequently, restaurants report they couldn't identify problem areas or determine when and where to invest in new opportunities.
HotSchedules Reveal was designed to remove these blind spots so that restaurants can increase sales, reduce operational costs and seize opportunities. Reveal delivers a restaurant's KPIs all in one mobile app so that managers, owners and franchise operators can make data-driven decisions on-the-fly, across all stores.   
Out of the box, HotSchedules Reveal delivers unique KPIs spanning all areas of restaurant operations. Users can look at current and historical performance data on a daily, weekly or monthly scale, and even drop down to 15-minute intervals for play-by-play detail. HotSchedules Reveal supports multiple languages and currencies, and the app is fully extensible, meaning users can add custom KPIs or data sources to the application without needing to wait for product updates or changes.
HotSchedules Reveal currently supports data from Aloha and Compris POS systems and will expand to a broad range of POS vendors.
For restaurant managers, the potential use cases are extensive. For example, a restaurant owner might notice a dip in sales over a one-week period and investigate what caused it. Perhaps speed of service declined because the restaurant staffed too few workers at peak hours, which, in turn, elicited below average Yelp reviews. Likewise, a manager might see that the sales average per person has dropped and trace it to unexpectedly high demand for a promotional menu item. Overall, the app is designed to help restaurant leaders see problems, investigate immediately and take action.      
The Big Onion Tavern Group, based in Chicago, IL, is one of HotSchedules Reveal's early adopters. Michael Sean Nickerson, Director of Operations said, "HotSchedules Reveal is a real game-changer. It opens the proverbial kimono on our stores' performance - both the good and the bad - which means we can take meaningful action either way."
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