Mobile Devices & Apps

As a new feature in the ICE v4.2, guests’ can now have mobile orders brought to their location when they are not in their room.

Survey reveals reasons why restaurants need to have a specific Gen Z marketing strategy that focuses heavily on digital, mobile engagement.

Restaurateurs must take decisive action to reclaim, as well as maintain, their customers by leveraging their own mobile channels, while simultaneously giving their consumers the digital experiences they want.

SONIFI Solutions Inc., announced an expanded partnership with RPS Technologies providing increased global availability for the STAYCAST powered by Chromecast streaming solution.

Hotels can install REMi by itself or with a package that includes a mobile app, tablets, keyless entry and more.

Platform gives travelers streamlined check-in and check-out processes, local destination information, connection to BWR loyalty program and more.

Check-in counters, guest services desks and in-room phones to be replaced by facial recognition, VR and AI.

Guests can send messages via the Four Seasons App, Facebook Messenger, WeChat or SMS and will connect directly with a team member, never a chatbot.