Marriott Allows Rewards Members to use Apple Watch for Mobile Check-in/Out
With more than a billion people expected to travel in 2015 and nearly two billion smart devices currently in use, Marriott International is on a mission to connect with travelers throughout their journey. With the launch of Apple Watch, the company is announcing another bold step in a series of innovative mobile and digital travel services that are enabling its guests to engage more deeply and more often with its global portfolio of 19 brands and more than 4,100 hotels.
Starting April 24, members of the Marriott Rewards program who have purchased the Apple Watch will be able to access Marriott’s mobile app for check-in and checkout, automatic receipt of room ready alerts, booking and review of reservations and detailed directions to the hotel. Guests can easily enroll in Marriott Rewards at no charge.
Recognized by Forbes Magazine as one of the Most Innovative Companies, Marriott was the first to offer mobile check-in and checkout across its full portfolio and recently celebrated its one-millionth check-in. Just last month, Marriott was also the first hospitality company to announce it will start accepting Apple Pay (this summer) at select luxury, lifestyle and signature brands, including The Ritz-Carlton, EDITION, Renaissance Hotels and Marriott Hotels.
Marriott Hotels, the company’s flagship brand, is also testing new mobile services that will enable guests to review their room folio in real time and make service requests before and during their stay. In addition, Marriott is piloting keyless entry at the Baltimore Marriott Waterfront Hotel and later this year, the company will start testing a new “Connect My Device” in-room entertainment platform.
Whether the guest is searching for the perfect beach getaway, using free Wi-Fi to make video calls, ordering extra pillows and towels, or streaming your favorite movies and TV series, Marriott’s mobile and digital services enable the guest to connect seamlessly throughout their travel experience. Guest usage of Marriott mobile and digital services continues to increase with over 50 percent of visits to Marriott.com happening via mobile, and 75 percent of guests using mobile and digital services during their last trip.
Starting April 24, members of the Marriott Rewards program who have purchased the Apple Watch will be able to access Marriott’s mobile app for check-in and checkout, automatic receipt of room ready alerts, booking and review of reservations and detailed directions to the hotel. Guests can easily enroll in Marriott Rewards at no charge.
Recognized by Forbes Magazine as one of the Most Innovative Companies, Marriott was the first to offer mobile check-in and checkout across its full portfolio and recently celebrated its one-millionth check-in. Just last month, Marriott was also the first hospitality company to announce it will start accepting Apple Pay (this summer) at select luxury, lifestyle and signature brands, including The Ritz-Carlton, EDITION, Renaissance Hotels and Marriott Hotels.
Marriott Hotels, the company’s flagship brand, is also testing new mobile services that will enable guests to review their room folio in real time and make service requests before and during their stay. In addition, Marriott is piloting keyless entry at the Baltimore Marriott Waterfront Hotel and later this year, the company will start testing a new “Connect My Device” in-room entertainment platform.
Whether the guest is searching for the perfect beach getaway, using free Wi-Fi to make video calls, ordering extra pillows and towels, or streaming your favorite movies and TV series, Marriott’s mobile and digital services enable the guest to connect seamlessly throughout their travel experience. Guest usage of Marriott mobile and digital services continues to increase with over 50 percent of visits to Marriott.com happening via mobile, and 75 percent of guests using mobile and digital services during their last trip.