IT Priorities in 2021: Modernizing Data Systems, Rebuilding Guest ConfidenceWith many analysts expecting hotel demand to strengthen in 2021, hoteliers need to focus on giving their marketers the right data that will enable them to rebuild trust among guests. Checkers & Rally's Launches Guest-Driven Mobile App & Rewards ProgramAfter rolling out a robust national delivery platform in 2019, the iconic drive-thru franchise teamed up with Paytronix to launch a mobile app and rewards program. WaBa Grill Says 2020 Was Its Best Year To Date The fast casual brand says total system sales were up by 3% with over 25% of all business coming from digital sales channels, compared to 4.5% in 2019. Friendly's New Owners Plan to Enhance Digital Ordering Amici Partners Group plans to enhance Friendly's app for online ordering, takeout, delivery and roll out a new loyalty program. Cendyn and Avvio Partner to Power Loyalty for Roomzzz Aparthotels Following the integration, Roomzzz will be able to benefit from a simplified and centralized loyalty program across their entire enterprise. Report: Restaurant Managers Must Combine Digital Ordering and Loyalty Restaurant Readiness Index finds that managers underestimate consumer demand for loyalty programs and overestimate interest in self-service kiosks Tech Helps Teriyaki Madness Thrive Digital sales grew 145% in 2020 vs 2019. Loyalty members are spending 16-19% more. The Salad House Loyalty Program Drives Users to New App The app allows the brand to provide coupons to those who share their creations on social media and tag The Salad House. 5 Actions to Make Now to Build Your Hospitality Brand Brand equity is what really drives loyal customers, the 20% which represents 80% of your hospitality business. Corner Bakery Brews up Q1 Loyalty Promo Corner Bakery is offering free daily coffee, cold brew and tea for loyalty members through March 31. First Previous 58 59 60 61 62 Next Last