Loyalty

Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.
Panera to Use Amazon One's Palm Recognition for Loyalty Identification, Payment
Amazon One Palm Recognition Technology will bring increased personalization and convenience to MyPanera Members and lead to faster checkout times. Guest participation is opt-in only and Panera does not store personal palm data.

Restaurants
STUDY: LA Restaurants Recover 77% of Pre-Pandemic Sales Volume
81% of Los Angeles restaurants now offer a rewards program, an 11% increase from the year prior.
Restaurants
Creating a Strong Loyalty Program for You and Your Customers
Besides enhanced personalization, there are other ways to get consumers hooked on your restaurant and brand.
Mobile Devices & Apps
ShiftPixy Labs Develops Mobile Food Ordering Apps
The mobile app uses AI and machine learning to personalize the CX.
Fitness, Health & Wellness
FitnessOnDemand to Collaborate with Marriott Bonvoy
Marriott loyalty members will have access to both fitness and mental health content in hotels across Europe, Middle East & Africa.
Loyalty
QikServe Integrates with PAR Technology’s Punchh
Seamless integration enables redemption of loyalty incentives and special offers through web, mobile and kiosk ordering.
Quick Service Restaurant (QSR)
Krystal's Fans Vote for New Marketing Tagline
The QSR's new brand tagline, "Now You Know."
Restaurants
Join Us Live at MURTEC: Tech-Enabled Revenue Streams
Get inspired by this storyteller series that showcases three restaurant executives and their imaginative — and profitable — revenue streams.
Restaurants
Punchh Recognizes Top 7 Customer Loyalty Programs
Digital customer loyalty and engagement platform’s fourth-annual customer awards highlights innovation, channel strategies, retention rate leaders and more.
Loyalty
How Technology Will Help Hotels Retain Loyal Customers in 2023
From automation to QR codes, these four technologies can improve the consumer experience, resulting in greater customer loyalty.
Loyalty
How to Leverage Rewards and Engagement Program Technology
Transaction data helps you better understand which products and services are resonating most with your customers and when. But that’s only part of the story.
Artificial Intelligence / AI
How Travel Companies Can Fast-Track Their Path to AI Maturity
AI-influenced revenue more than doubled between 2018 and 2021 and is expected to triple by 2024, however, there is a significant disparity in AI maturity across the industry.
MURTEC Executive Summit
WATCH: Lifetime Loyalty Panel Discussion
Don't miss this session featuring trailblazers in creating lasting loyalty and leveraging NFTs. Featuring Food Fighters Universe, Menches Bros. TGI Friday's and Wow Bao.

A collection of news, articles and other featured content about Loyalty.