Loyalty

Inflation is impacting dining trends, but despite rising prices, consumers continue dining out, increasingly using loyalty programs to get more value for their money.

The BBQ brand’s mobile app performance numbers indicate a desire from guests for additional convenient ways to engage with the brand.

Direct ordering platform adds a suite of customer engagement tools.

With more than 9,200 signups in its first three months, Invited by Oliver is gaining momentum. Marketing Director Rocky Khamken discusses how personalized service, tech integrations, and team collaboration are driving its growth.

Mobivity's Connected Rewards platform enhances offer and reward performance by linking brand promotions to mobile game downloads and gameplay. Checkers sees 35x higher redemption rates and 54% re-engagement of lapsed customers.

Hotels are often trapped in fragmented tech stacks, limiting their ability to deliver cohesive guest journeys. A shift to interconnected systems is crucial for elevating guest satisfaction and driving revenue.

Mobi Intent Driven Search (IDS) combines simple, natural language search with generative AI and Mobi's proprietary content store of 40M+ fully enriched points of interest to deliver “best match” destinations, accommodations and experiences for guests of travel, tourism and hospitality companies.

Tight integration between Toast and Paytronix established a foundation for Marble Slab to then partner with Paytronix—putting the guest experience first in redesigning the website, loyalty program, mobile app and the rest of the tech stack.