Lodging

But only 9% of consumers said online reviews helped them to make their booking decision.

The new website significantly reduces the number of steps and clicks needed to complete a booking and implements smart filters to help travelers find the perfect hotel.

Hotel guests will be able to use their smartphones and in-room tablets to access hotel services, check-in and check-out, order in-room dining, access hotel information and communicate with hotel staff.

The partnership enables hotels to distribute content to most metasearch engines and popular online travel agencies through their existing connection to the Amadeus GDS.

Acquisition widens GuestCentric’s leadership in hotel digital strategy to traditional GDS channel.

CafeX Live Assist helps customer service representatives interact with customers via text chat, co-browsing, click-to-call and face-to-face video collaboration.

Wholesalers, leisure agencies now have access to real-time rates and inventory at more than 4000 Marriott properties worldwide.

TrustYou Connect allows eCommerce providers to integrate with TrustYou's guest feedback platform.