Labor/Workforce Mgmt/Scheduling

In this POS software peer review, HT talks to a cross section of quick-service restaurant operators, hailing from the traditional drive-up to pizza delivery and smoothie shops. Operators share their unique needs for point of sale software, and the POS technology solutions that are helping them stay competitive.

Lee Holman, lead retail analyst for IHL Group shares with HT his predictions for POS trends that will continue to have an impact on the foodservice industry over the coming year. Holman and IHL Group identify workforce, environment among top POS concerns for restaurant operators.

Rio Grande-style Mexican chain tackles supply chain, production planning, inventory and workforce management with web-based tool

As buzz words go, "innovation," has racked up serious mileage in the information technology industry. The word appears on nearly every industry conference agenda in 2008 (HT owns up to its share) and continues to be a prime directive for many top IT leaders. But beneath all the next-gen talk and the innovation task forces, successful innovation in the quick-service industry requires a dedicated focus on three things: accuracy, speed and simplicity.

The Eiffel Tower Restaurant in the Paris Las Vegas hotel announces that it will implement web-based catering and event management software from ReServe Interactive to help streamline events, increase profitability and create unique guest experiences.

Store-level systems such as online ordering, self-service payment, kitchen displays, labor management, integrated ordering, and so on, can often mean the difference between leading and lagging behind the competition. But integrating new software with the POS system can be a significant hurdle to getting those systems in place.

Hilton Hotels & Resorts announces the launch of a first-of-its-kind suite of online and offline tools to educate the brand's team members about Hilton's service standards.

The Hotel del Coronado in San Diego, Calif. announces that it has upgraded to the latest version of the Materials Management System (MMS) inventory procurement solution from Agilysys with enhanced features and functionality that will enable the 679-room property to increase efficiency and streamline operations.