Kokua Hospitality, contracts Flyte Systems, a provider of real-time flight information, to install its digital airline travel arrival and departure displays during the renovation of six properties.
"This is a highly competitive market," says Craig Strickler, Kokua's corporate director of transitions and projects. "Differentiating your properties with unique services and amenities guests do not find elsewhere is essential to success." With most of its properties in cities and near international airports, much of Kokua's guest base is business or convention related, though leisure travelers are also an important segment.
"With the many renovations we are implementing, each property has diverse needs and Flyte stepped up to meet these specialized design requests for their FlyteTouch flight information kiosks without hesitation," says Strickler. Following Kokua's design guidelines, Flyte Systems provided its kiosks in rich woods and high-tech steel sheathing to match each hotel's lobby theme.
Real-time Flight Information
What sets Flyte Systems apart from PC-based applications is its ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by:
- Air Traffic Control
- Aircraft maintenance
- Crew availability
Flyte offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel and FlyteTouch.
- FlyteBoard is a wall, floor or ceiling mounted high-definition, flat panel screen for lobbies, restaurants, bars and other public areas, displaying flight information for one or more airports.
- FlytePass uses FlyteTouch technology and adds free, secure boarding pass printing, packaged in an all-wood kiosk.
- FlyteChannel permits guests to view live airport arrival/departure screens via their in-room TV.
- FlyteTouch enables individual guests to search flight information via touch screens that display real-time flight arrivals and departures for one or more airports.
After its initial meetings with Flyte, Kokua began rolling out the airline information products property-wide as renovations permitted. Because Flyte uses a property's existing high-speed Internet connection, installation can be completed more quickly and easily than other systems. Eventually, each property will offer all of Flyte's products to guests.