Knowcross, a service quality management platform of the finest hotels across the globe, is thrilled to announce the integration of its housekeeping automation solution with React Mobile – a hotel panic button platform. The integration is aimed to deliver a robust joint solution for hotels to arm their workers to combat harassment, leading to a safer working environment.
The safety of hotel staff, especially housekeepers, has been an issue for long. The Knowcross and React Mobile integration is an important step towards empowering hotels to address the issue and improve staff safety standards. The integration uses the latest fail-proof technologies currently available to ensure that the ‘panic/emergency’ call can be reported, routed and acted upon in a swift, seamless and timely manner.
As a part of the integration, hotel workers will be equipped with the KNOW Housekeeping app, KNOW Mobile app and the React Mobile safety platform. Additionally, React Mobile will also provide an external panic button (called ‘Sidekick’) that pairs with employee smart devices. When a user presses the panic button, a widespread alert is sent out to a wide network of emergency contacts, letting them know where the employee in distress is located. With the powerful integration with Knowcross, alerts are sent out with critical information to help locate the employee inside of a multi-story building or across a larger resort style property.