Kelly MacPherson, Chief Technology Officer and Chief Supply Chain Officer, Union Square Hospitality Group, New York, received the Top Women in Restaurant Technology Lifetime Achievement Award.
MacPherson was among 15 women recognized for their accomplishments at MURTEC in Las Vegas. Hospitality Technology's Top Women in Restaurant Technology Awards, sponsored by Paerpay, are now in their seventh year.
MacPherson has been in the restaurant business her entire life; her parents owned a restaurant and bar. “I can say it was in my blood from a very young age,” she says.
When working for Planet Hollywood as a restaurant manager, MacPherson segued into restaurant technology. “My opening restaurant assignment was the POS onsite coordinate – remote support, i.e., the internet – was not a thing yet,” she recalls. “I didn’t have the expertise, but I had the curiosity and determination to figure it out.”
In those early days of her career, “I found the problem-solving fascinating, and as my understanding of restaurant systems deepened, my scope at Planet Hollywood shifted from operations to technology. That operations experience became the foundation of my career in restaurant technology, instilling a passion for the transformative nature of technology and a desire to be on the frontier of growth and innovation.