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07/26/2021

Rising Star Has a Passion for Helping Small Businesses Through Technology

During 2020, Sheryl Hoskins was able to quickly pivot the company with new technology innovations, maintain employee morale, and then complete a successful acquisition. She led Upserve through a buyout by LightspeedPOS. 
Anna Wolfe
Senior Editor - Restaurants
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Hospitality Technology’s Top Women in Restaurant Technology Awards, now in their fifth year, recognize women who are making their mark in a male-dominated industry. In the coming weeks we will be profiling each of the 10 honorees in-depth on hospitalitytech.com/topwomen21.  

Rising Star
Sheryl Hoskins, GM of Global Hospitality, LightspeedPOS

During 2020, Sheryl Hoskins was able to quickly pivot the company with new technology innovations, maintain employee morale, and then complete a successful acquisition. She led Upserve through a buyout by Lightspeed

Sheryl Hoskins is now the GM of Global Hospitality of LightspeedPOS.  
Sheryl Hoskins is GM of Global Hospitality of LightspeedPOS.  

“It wasn’t easy for any business leader to lead during COVID, especially in an industry that was one of the hardest hit. Despite the dire circumstances, I focused my efforts on making my employees feel connected to our company and our customers. I knew that employees who felt cared for could show up to work every day and care for our customers, innovate, and continue to deliver amazing products.” 

Hoskins says she’s most proud of her leadership at Upserve in 2020. She is passionate about tech that makes life easier for small- and medium-sized businesses and entrepreneurs, especially since SMB owners are women, minorities and immigrants. “I love that I get to have an impact on creating affordable, reliable technology that can empower their businesses to grow,” she said.

The Future of Restaurant Technology

She is looking forward to seeing more innovations in restaurant technology.  “It’s exciting to see how technology allows guests the ability to engage with restaurants, bars, and cafes during this transitional time in a way that meets their comfort level. I think contactless payments, omnichannel ordering, and guest engagement tools are all going to make big strides this year and post-COVID,” she said.

Reflecting on receiving the Top Women in Restaurant Technology Award, Hoskins says, “Seeing the other women who dominate these lists every year, it’s truly an honor to be in such talented company. Throughout my career I’ve always been inspired by other women who end up on these “top of industry” lists so to be included is truly an exciting milestone. After the year our industry has had, it feels very special to be recognized.”

Watch, Sheryl Hoskins,now the GM of Global Hospitality of LightspeedPOS, accept the Top Women in Restaurant Technology Award. (30 second video)

About the Top Women in Restaurant Technology Awards

Winners were chosen by Hospitality Technology magazine and members of its Research Advisory Board. Winners will be profiled in the Summer 2021 issue of Hospitality Technology magazine and throughout June and July in digital profiles on www.hospitalitytech.comThe winners were announced and honored during a virtual awards program on April 14 at the 26th annual MURTEC (Multi-Unit Restaurant Technology Conference), which was streamed online. HT has profiled each of the 10 honorees in-depth on hospitalitytech.com/topwomen21.