Juice Bar

2015 Customer Engagement Technology Study
This annual report tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. What mobile engagement solutions are your competitors rolling out in 2016? What are the top five potential uses for location-based solutions? Which solutions are winning out in the mobile wallet war? These insights and more are inside!
Loyalty: The Next Generation
Across the hospitality industry, operators must find ways to address loyalty as the ever-evolving entity it is in order to keep programs relevant.

New Threats in an Evolving Data Landscape

While much is made of payment security, foodservice and lodging companies also face added pressure to ensure that guests’ personal data is safe.
High-Octane Hospitality: The Impact of the Internet of Things in Restaurants and Lodging

What impact will the Internet of Things (IoT) have on restaurants and hotels? Find out in this exclusive report, which explores how connected devices will drive service, operations, efficiency and investments.
Square, Inc. Unveils Payroll System for Small Businesses

Businesses with hourly employees, especially, will benefit from the features of Square Payroll.
Technology Expectations Shoot Up for Restaurant Consumers

Mobile apps for loyalty points and rewards, free Wi-Fi, and mobile ordering and payment will grow more important in the years ahead.
Square Unveils Apple Pay Reader

Ideal for local brick-and-mortar shops and mobile businesses, the lightweight, compact and wireless reader can be utilized as part of a countertop POS or slipped into a pocket to accept contactless and EMV payments on the go.
Fast-Growing Startup Utilizes Back Office Platform to Drive Expansion

CrunchTime enables JuicePress to collect and analyze vital business data and costs across 26 locations. With real-time analytics, the company has been able to reduce waste and increase profits. Sponsored.
Sprinklr Acquires NewBrand to Improve Customer Experiences

McDonald's plans to utilize the location-specific text analytics to maximize positive outcomes for its customers.
Global Restaurant Technology Leaders Create Digital Menu Board Partnership

BrightSign and WAND Digital CMS collaborates to put innovative digital menu boards and other promotional displays within easy reach of restaurants of all sizes – from single-location cafes to expansive chains.

2015 Customer Engagement Technology Study

Loyalty: The Next Generation

New Threats in an Evolving Data Landscape

High-Octane Hospitality: The Impact of the Internet of Things in Restaurants and Lodging

Square, Inc. Unveils Payroll System for Small Businesses

Technology Expectations Shoot Up for Restaurant Consumers

Square Unveils Apple Pay Reader

Fast-Growing Startup Utilizes Back Office Platform to Drive Expansion

Sprinklr Acquires NewBrand to Improve Customer Experiences

Global Restaurant Technology Leaders Create Digital Menu Board Partnership