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09/21/2021

HITEC 2021 NEWS: Hotel Internet Services to Showcase Connectivity, Personalization and Contactless Solutions

The provider of Wi-Fi and IoT-based technology will showcase how hoteliers can simultaneously and affordably meet guest expectations for high-speed internet, customized in-room entertainment and germ-free service.
Anna Wolfe
Senior Editor - Restaurants
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Hotel Internet Services (HIS), will be offering live demonstrations of the newest innovations set to play a vital role in a hotel’s ability to regain the business and confidence of their guests.

From September 28-30, 2021, those visiting HIS HITEC booth 1801 can find out how more recent advances in Wi-Fi network and comprehensive in-room service technology can provide today’s guests with the seamless, safe and personalized experience they now expect while maximizing hotel revenue-earning potential.

Free WiFi remains at the top of guests’ technology demands, reflecting the importance of robust networks and connectivity to the hotel experience, according to HTs' 2021 Customer Engagement Technology Study

Hoteliers can also gain vital insight into the latest guest entertainment technology trends by tuning into HIS on HITEC TV, an initiative by HFTP, Hospitality Upgrade and Hospitality Net that adds a new dimension to the event and that ensures more industry professionals can stay informed over the newest industry updates.

One of the leading priorities of guests is the demand for experience personalization, especially when it comes to in-room entertainment. HIS will demonstrate how hoteliers can effortlessly meet guest demands for instant and easy access to personal streaming subscriptions on guestroom televisions. Both solutions come equipped with full compatibility with virtually any streaming subscription of choice and with a simplified device registration process involving the simple scanning of a QR code, ensure that guests never need to request troubleshooting assistance. Engineered specifically for the needs of hotel environments, BeyondTV and BeyondTV GuestCast further feature advanced security capabilities including device isolation that prevent the casting of content to televisions located in other guestrooms.

As guests continue to expect hotels to adapt their services to minimize health risks, HIS will also provide attendees with details on how BeyondTV can additionally serve as a fully comprehensive in-room service platform that complies with social-distancing and reduced surface contact requirements. 

Your Personal Remote

New to BeyondTV and also set to be showcased at HITEC is the solution’s innovative contactless myRemote feature. Able to transform personal guest devices into a fully interactive digital remote via QR code scan, myRemote offers a safer alternative to controlling BeyondTV and guestroom television functions and is compatible with virtually any television model in use by today’s hotels. Functionalities that guests can control with myRemote include powering televisions on or off, adjusting volume, switching between channels or streaming services, adjusting language preference settings and requesting hotel services to name a few examples.