European Hotel Chain Selects MICROS

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European Hotel Chain Selects MICROS

The European hotel chain, Scandic, selects MICROS' OPERA Enterprise Solution as its next generation central system solution. The implementation will include the OPERA Reservation System (ORS), OPERA Customer Information System (OCIS), and OPERA Web Services Suite, all hosted in the MICROS Datacenter located in Frankfurt, Germany.

Scandic, the largest hotel chain in the Nordic countries and one of Europe's leading hotel operators, has been a loyal customer of MICROS-Fidelio since 1993. With the implementation of the OPERA central solution, Scandic will more efficiently manage its reservations among the sales and distribution channels, the international travel agency community and the central reservation offices. Scandic has also implemented the OPERA Web Services Suite to add a new Internet Booking Engine that is seamlessly integrated to the OPERA Reservation System. With the OPERA Customer Information System, Scandic can centrally manage client profiles, membership programs and corporate contracts. The OPERA Enterprise Solution ensures Scandic a fully integrated technology solution from individual property level to the central system level.

"Since our acquisition in 2007 by EQT, Scandic has placed a heavy focus on making profitable growth the number one priority. There is a great deal of energy within Scandic that is ready to drive our new growth. Given our history with MICROS and its products, we are confident our continued and expanded partnership will help us achieve these goals," states Frank Fiskers, president and CEO of Scandic.

"After evaluation of numerous products and suppliers, we concluded that MICROS and its OPERA Enterprise Solution were the best fit for our corporate requirements. We value MICROS's vast experience in the hospitality industry," says Pia Hofstedt, director IT at Scandic.