Ennismore, Lifestyle Division of Accor Hotels, Adopts Quicktext

Quicktext announced a new partnership with Ennismore, the Lifestyle division of Accor Hotels.

Founded in Paris in 2017 by Daniel Doppler and Benjamin Devisme, Quicktext offers hotels revolutionary artificial intelligence, structured data, and big data solutions dedicated to the hospitality industry in 76 countries. In 2021, Quicktext provided more than $139 million of booking requests to all its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzen China.

Ennismore is an innovative operator with a global portfolio comprising 14 global hotel and co-working brands, and a diverse collection of restaurants & bars including Mama Shelter, Jo&Joe, Tribe, 21C Museum Hotels, 25hours, Delano, Gleneagles, Hyde, Mondrian, Morgans Originals, SLS, SO/, The Hoxton and Working From.

Accor/Ennismore chose Quicktext not only for the integration of their Conversational AI, but also to benefit from the derivative features of AI such as enriching the hotels’ CRM, feeding the call centers, optimizing SEO with AI-powered snippets, and the dynamic web powered by big data solution offering a quality personalized experience for customers.

“Quicktext will help our brands improve the guest digital experience and will contribute to our objective of a seamless and integrated journey both before and during the stay. We firmly believe AI will be one of the keys to automating redundant low-value tasks and providing additional services while maintaining a guest-centric and people-first approach”, Valentin Babilliot, Head of Digital & Distribution.