Elliott Park Hotel Offers Guests Voice-Activated Guestroom Controls and Connectivity

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Elliott Park Hotel Offers Guests Voice-Activated Guestroom Controls and Connectivity

09/20/2018

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, announced its implementation of advanced WiFi services and BeyondTV at the Elliott Park Hotel, an upscale, ultra modern property located in downtown Minneapolis. Featuring one of the area's highest-rated restaurants, the hotel is now also credited with providing first-rate internet connectivity as well as the ability for guests to control in-room amenities and request services via a voice-activated virtual assistant.

With a commitment to offering its guests an extravagant and unique experience, Elliott Park Hotel chose to implement BeyondTV in order to match or even exceed the advanced technology that many consumers now have access to in their own homes. Via an integration with Amazon's Alexa, BeyondTV provides Elliott Park Hotel guests with the convenience-enhancing ability to control guestroom television functions using only their voice. Voice-activated features include the ability to change channels, review television guides, adjust volume and power television sets on or off. Following an integration between the property's front desk and Volara, a software platform that BeyondTV utilizes to manage and direct requests, guests staying at the Elliott Park Hotel will also be able to leverage voice control functionality to order amenities from the comfort of their guestroom. For hotels that wish to include additional convenience-enhancing features, BeyondTV also offers the option to provide guests with voice control functionality over lighting, thermostats and even drapes.

"Our goal is to provide guests with the 'road less traveled' and an experience that they can truly remember, and with BeyondTV and its voice-activated service, the possibilities to do so are endless," said Dana Orlando, General Manager at Elliott Park Hotel. "We strongly believe that this platform will continue to differentiate our property in the minds of guests while also reflecting our forward thinking philosophy on technology."

As an advanced guestroom entertainment solution, BeyondTV also provides guests with the ability to access online streaming subscriptions and wirelessly cast content from personal devices onto guestroom televisions; a feature that Elliott Park Hotel considers to be crucial in meeting today's guest standards. Apps that can be directly cast to BeyondTV include Netflix, Hulu, ESPN and social media accounts, such as Facebook or Twitter. With its patented security technology, BeyondTV ensures that all usernames and passwords are fully protected by automatically deleting such details along with any online browsing history upon guest check-out. Guests are further provided with the option of erasing their personal information at any time with the push of a remote control button.

Using BeyondTV's interactive dashboard, hotel staff can also more effectively communicate with guests regarding available services and amenities. Information shared via television can further be customized for specific guestrooms where guests staying are part of a group. This includes the ability to broadcast meeting agendas, local events and special promotions.

"With BeyondTV, we are further able to reinforce our branding and demonstrate what our individual 'Mark of Craft' is all about," continued Orlando. "Whether it's enjoying one of our signature cozy blankets, snuggled up by our fireplace with a beer produced on site, or enjoying one of the chef's wood-fired dishes from our Italian restaurant 'Tavola,' we are able to communicate this information to guests in real-time. "

As a provider of WiFi services for the hospitality industry, HIS is also credited with providing Elliott Park Hotel guests with a seamless and reliable online experience when connecting their devices to the internet. Leveraging HIS' expertise, Elliott Park Hotel can now ensure that guests are able to access a high speed and secure Wi-Fi connection, no matter where they are on the property.