Dragontail Launches Total Technology Solution with QSR Chain: CharGrill Masters

Michal Christine Escobar
Senior Editor, Hotels

Dragontail Systems Limited announced that it is launching its Total Technology solution in Australia with Perth-based quick service restaurant chain CharGrill Masters. The agreement signed with CharGrill Masters, that operates 11 stores, represents the first Australian customer to go live with DTS’s Total Technology solution, after the products successful installation and performance in the US and Canada.

The Total Technology solution provides a complete technology combination which brings together the full suite of DTS technologies. The product is based on the Algo platform, providing a POS system (Point Of Sale), on-line ordering, driver tracking, and the ability to combine aggregators’ drivers together with the stores’ own drivers. The Total Technology solution enables the store owner to apply all the technology that manages the store in a concentrated and cost efficient manner while optimizing customer satisfaction.

This combined technology generates monthly recurring SaaS revenue for the Company approximately 4 times greater than that received from the Algo Platform alone.

CharGrill Masters, comments: “After being exposed to Dragontail’s technology solution of the pizza checker camera at Domino’s Australia, we were very excited to collaborate with Dragontail with this comprehensive solution. The Total Technology solution that we will be installing includes, in our opinion, the most advanced combination of POS, Dispatching optimization, Driver Tracking, Online ordering and so much more. We are looking forward to having the most advanced, state-of-the-art food delivery operation in Perth. This will enable us to give our customers the best service and quality of food. We can’t wait to roll it out to all our 11 locations.”

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