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Dollywood's Reopening Plan Includes Guest Temperature Scans

Dollywood employees and visitors must have a touchless temperature screening and wear a mask before entering the resort and theme parks.
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Dollywood Parks and Resorts has detailed its reopening plan for its resorts and theme parks. 

Dollywood’s DreamMore Resort and Spa will reopen on June 10. Dollywood Theme Park and Dollywood’s Splash Country Water Park open June 15 and 16 for season pass guests only. Both parks open to the general public on June 17.

In a prepared statement, Dolly Parton said the Dollywood team has worked with the state of Tennessee and Covenant Health for reopening guidance. "Their advice and teamwork has provided untold help to make sure we are doing the right thing,” she said. 

All operations will adhere to the Tennessee Pledge and state operational restrictions.

Craig Ross, Dollywood President, pointed to the “numerous operational changes we believe will help with the safety of our guests and hosts as we continue to deal with the coronavirus. Safety is—and always will be—one of our highest priorities.”

Reservations Required

Social distancing guidelines will limit the capacity of the parks on a daily basis. As a result, season passholders will be required to reserve the date and time they wish to visit and general admission guests will purchase a date-based ticket to ensure all have a safer, socially-distanced experience. Reservations can be made at and on the Dollywood mobile app where a how-to video will demonstrate the process.

Additionally, prior to entering the facilities, hosts and visitors must have a touchless temperature screening and wear a mask. Children under three are not required to wear a mask at any time. Guests will not be required to wear a mask while eating. Masks are not required on all waterpark attractions at Dollywood’s Splash Country or on select coasters and water attractions at Dollywood due to the dynamics of the attractions. Additional information about masks and a video detailing the safety and operational changes at the park are available for review at and on the mobile app.

Dollywood will continue monitoring any changes in the CDC or state guidelines as operations begin and will make the appropriate adjustments to the guest experience.


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