DineTime Upgrade Helps Restaurants Launch Carryout, Delivery

New features and enhancements in QSR Automations’ DineTime guest management platform are designed to help restaurants launch off-premise dining.

DineTime 6.2 includes a takeout tab, with real-time data pushed directly from the kitchen, to streamline the carryout or delivery experience. These DineTime enhancements target business optimization needs for restaurant operators that are integrating off-premise business to their concepts.

DineTime’s advanced functionality filters carryout and delivery orders on customizable tabs such as “takeout” in the DineTime application. The tabs show when an order starts cooking in the kitchen, how long the order has been cooking, and what time the order is ready in the kitchen. Operators will be able to create different tabs based on carryout, delivery, or online orders. Hosts have access to order insights without having to walk to a kitchen to see the status of an order, providing them with better knowledge to serve guests.

DineTime is the only guest management platform that connects to the kitchen with real-time updates about order statuses through the host stand. DineTime is integrated with QSR Automations kitchen display system, ConnectSmart Kitchen (CSK), which allows the order information, from start to finish, to be pushed to the front of house.

The platform update not only displays real-time order information but also can show the guest’s vehicle information for operators looking to implement a curbside to-go strategy. When a guest or third-party delivery partner arrives at the restaurant, hosts can check in the party, mark the order as picked up, or no-show parties that have not arrived at the scheduled pick-up time.

DineTime guest management platform is a front-of-house solution that provides table management, waitlist and reservation management, and restaurant analytics that helps managers gain valuable insight into their operations.