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OpenTable Integrates with QSR’s DineTime Platform

OpenTable, a provider of online restaurant reservations, together with QSR Automations announced a joint integration that will enable participating QSR DineTime restaurant customers to tap into OpenTable’s global diner network by surfacing real-time reservation availability on OpenTable’s site and apps.

QSR Automations is the kitchen and restaurant management platform provider for approximately 80 percent of the largest restaurant groups in the casual dining category in the United States.  OpenTable provides online restaurant reservations, seating more than 22 million diners per month across its network of more than 42,000 restaurant customers around the globe.

While the reservations feature is phase one of the partnership, the next phase is designed to provide diners with the ability to use OpenTable, integrated with DineTime technology, to see estimated wait times and to add their name to waitlists at participating restaurants before walking in the door.  According to a March 2017 OpenTable survey, 78 percent of diners said the ability to use technology to add themselves to a waitlist before they arrive at the restaurant would improve their dining experience.*
* March 2017 survey of more than 4,190 OpenTable diners across the U.S.
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