Data & Analytics

Avvio announces the pilot of a new reporting system which is expected to give hotel general managers a deeper insight into their guests’ behaviors.

Alliance Key Manager supports Transparent Data Encryption (TDE) in Microsoft SQL Server 2019 Standard Edition.

There are more travelers than ever, but not enough workers to fill the customer service front lines necessary for a quality guest experience.

Hotel Equities has adopted the myPerspective solution to automate hotel reporting and improve visibility into its entire property portfolio.

Enrique Calderón, Grupo Posadas’ COO discusses how operational data and guest satisfaction scores drive decision-making across more than 180 of the group’s hotels.

Global lodging company moves to AWS, leveraging the full suite of cloud services expected to innovate faster and deliver new and enhanced guest experiences.

Advice for creating a culture of data privacy within the business to better protect consumer information.

Here are three ways travel brands can leverage zero-party data by collecting preference insights with interactive experiences.