Data & Analytics

Sixty-five percent of respondents have meetings booked in Q4 2021.

Most guests won’t sign up for loyalty programs or will opt out of sharing information, but payment data is an underutilized tool that allows hospitality brands to gain deep insights into their customers.

The integration allows for mutual clients of the two to enter their monthly actual data once into FairPlanner, which automatically sends the P&L data to HotStats to process for benchmarking.

CNBC’s Jim Cramer brought up an interesting point about their future growth. The problem is he’s wrong.

implementing conversational AI is a solution every restaurant can benefit from.

Pizza Hut Indonesia partners with Algonomy to serve up personalized digital customer experiences.

Volara positions the company to bring voice-based contactless engagement technology solutions to hospitality. Often utilized via Google Assistant and Amazon Alexa, Volara is hardware and platform agnostic making it a popular choice for third-party integrators.

Properties that subscribe to Agency360 will gain important insights into their competitive sets to help them make effective strategic and tactical decisions as they adapt to rapidly changing market conditions and help them navigate today’s recovery and plan for the future.