Data & Analytics

Jamie's Italian has selected NCR cloud solutions for its first restaurant in Brazil.

Paytronix's head of data insights, Lee Barnes shares how effective targeting and analysis of customer information can yield actionable marketing insights. Sponsored.

Software has become a necessary tool in competitive differentiation, and it's invaluable to creating a unique hotel experience. As more data points are used to gather guest information, hospitality must look to developing the "problem" of gathering as much data as possible. Having this data will lead to more pressure on software developers to enable easy access and analysis.

While many organizations are outsourcing technology as a way to reduce the cost and complexity of managing their infrastructure, Hyatt Hotels & Resorts is strengthening in-house technology resources. The company is bringing in developers, analysts and more, to develop a hospitality platform that will enable rapid innovation and a competitive edge. This approach, according to Hyatt CTO Matt O'Keefe, empowers a company to deploy technology quickly and to scale; and creates a closer link between the guest and the brand. In an exclusive interview with HT, O'Keefe talks about Hyatt's technology approach and the new hospitality platform that will roll out later this year.

Multi-brand operator implements enterprise budgeting and accounting; GMs refine spend and revenue in real time.

Paytronix adds advanced targeting and loyalty report card to Data Insights Program, allowing restaurants to pair actionable insights with program benchmarks to improve customer performance.

BioHitech America has added to new hospitality clients to utilize Eco-Safe Digesters to track utilization and monitor equipment performance.

Focus Hospitality Management Suite offers hotels greater flexibility, improved information sharing capabilities, powerful business intelligence and focused customer engagement.