Shiji ReviewPro has been implemented across 24 Coast Hotels in North America to improve guests' experiences and further enhance Coast Hotel's reputation.
As properties navigate a busy live event season, technology can help brands understand the forces that are driving successful bookings, unlock clues to customers’ preferences, identify ways to improve their offerings and stand out among the competition.
Through the integration, OpenTable guest insights will be made available in the dailypoint’s central guest database, allowing hoteliers to provide their guests an even more personalized experience.
Report highlights that 95% of travelers read reviews before choosing accommodation; whilst 85% trust online reviews as much as personal recommendations.
End-to-end provider of multi-property sales and operation solutions earns Series A funding for further investment in accelerated product development and global expansion strategies.