Customer Relationship Management (CRM)

Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want.

Marketing to Gen Z more than doubled since 2019, yet opportunities still exist to capture this generation through in-person shopping experiences and rewards, according to an American Express Canada study.

Through significant advancements to the latest version of its Hotel Integration Platform and the addition of the new Hapi Data Platform, Hapi has built a solution for bringing modern technology to the hospitality industry.

SWIPEBY with AI includes a suite of AI features across multiple business functions. Upselling and cross-selling, reviews management, remarketing are the first AI-driven features to be released.

Gen Z thinks they save $59 a month through loyalty programs, which is likely far off from reality.

The companies offer innovative solutions for customer loyalty and revenue growth.

Nemacolin has placed new emphasis on personalized guest experiences that will drive higher guest satisfaction scores and repeat business.