Customer Relationship Management (CRM)

All-Inclusive Resort Gets to Know Guest with Intelligent Email Platform

Caribbean resorts use ZMail to identify preferences and provide stellar service before, during and after each guest's stay.
Social Wi-Fi and Analytics to Deliver Dividends for Restaurants

New services drive customers and sales for restaurants and deliver recurring revenues for local integrator.
Capriotti's Engages Customers Via Mobile CRM Platform for Loyalty

Fast-casual sandwich chain to deploy CAPAddicts Rewards program from Punchh to reward customers for frequency and spending.
5 Tips to Grow Hotel Database for Increased Revenues and Better Guest Experience

ZDirect offers tips for a rich customer database to help hotel marketing strategies succeed, drive revenues and increase guest loyalty.
Marriott Launches Experience-Driven App

New app allows guests to create and share digital souvenirs.
New Hotel Marketing Tech Uses Google Glass to Improve Social Connections

Tambourine is developing an application using Google Glass to improve the way hotels connect with guests on social media channels.
75-Unit Burger Chain Serves up Loyalty with Mobile CRM Platform

Farmer Boys has chosen Punchh Mobile CRM platform to increase loyalty from Millennials and Boomers.
75-Unit Burger Chain Serves up Loyalty with Mobile CRM Platform

Farmer Boys has chosen Punchh Mobile CRM platform to increase loyalty from Millennials and Boomers.

Q&A: Hotel System Integration