Customer Relationship Management (CRM)

During Hotel Technology Forum, panelists from Appellation, Frontdesk, Margaritaville Enterprises and TAPS will discuss both the problems and opportunities hoteliers face when collecting guest data.

With the introduction of unlimited responseAI credits, hoteliers that subscribe to the product will no longer be restricted by a quantity of responses that is too low to meet their needs.

Hotel brands can use technology to address the often unnoticed costs of negative guest experiences, by implementing effective feedback collection systems and leveraging data analytics to enhance guest satisfaction and stay competitive in the market.

Learn what hotels can do to rapidly scale their total guest engagement so that management can make more informed decisions as to which projects will have the most ROI.

In partnership with Arival, TourReview also unveils Spotlight Awards winners at Arival 360, recognizing North American in-destination companies.

Leading hotel tech provider takes transformative step towards a next generation CRM platform that empowers hoteliers to build stronger relationships with their guests whilst driving profitable revenue.

Blackbird was founded in 2022 by Ben Leventhal, co-founder of Eater and Resy.

Hotel companies can craft personalized guest check-in experiences and drive upsell opportunities at the front desk.