For custom LED display aboard cruise ship MSC Grandiosa, Samsung and MSC Cruises are awarded top prize in the Best Overall Customer Experience category.
Cash back rewards company, The Guestbook, examines the experiential travel market, helping boutique hoteliers harness actionable insights to drive direct bookings.
A look at the findings of Travelport's recent research and the 9 things you need to know about consumer-facing travel technology as we start the 2020s.
Many hotel brands have been experiencing ‘healthy’ growth through a focus on the wellness consumer trend, incorporating technology investments to keep up with the demand.
The artificial intelligence module leverages Amazon Comprehend to determine guest sentiment for improved hotel and lodging customer service and increased operational efficiency.
