TrustYou Launches TrustYou ConnectTrustYou Connect allows eCommerce providers to integrate with TrustYou's guest feedback platform. Best Western Plus Hospitality House Partners with Zuzapp to Increase Guest, Staff EngagementWith its new app, the hotel creates a local immersion experience and increases its level of service, guest satisfaction. With OpenTable, Diners Can Make Restaurant Reservations in Their Own Language OpenTable enables local language bookings at more than 38,000 restaurants around the world. HeBS Digital Releases E-Book to Help Hoteliers Evaluate CMS Technology The e-book discusses which website features and functionalities are essential to driving direct bookings and selling the overall hotel experience. ALICE: Hotel Guests Expect Staff Responses to Text Requests in 12 Minutes Hotel guests are more lenient with email and social media requests; they're willing to wait approximately 30 minutes for a response. ADB White Paper Reveals Hoteliers, Guests Value IRE Services Differently Hotel guests say that hotel and local area information channels are important, while hoteliers place less value on these amenities. 8 Secrets to Success From the Sharing Economy Adapting business strategies from the likes of Airbnb can help hotels survive and thrive among collaborative competitors. Does Technology Hold the Key to Diner Loyalty? Customer loyalty results when restaurants use technology to change the way customers feel about their eating experience. Building an Intelligent Infrastructure Setting the framework for frictionless experiences through innovation, IoT and future-ready networks. Sponsored. KNOWCROSS Partners with Ritz Paris to Deliver Great Customer Service Ritz Paris uses KNOWCROSS to speed up responses to guest requests and function more efficiently. First Previous 158 159 160 161 162 Next Last