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2013 Lodging Technology Study
HT's annual Lodging Technology Study reveals the trends, challenges, and priorities of hoteliers across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech. The findings from this research reveal both priority and satisfaction levels, exposing where technology performance is and is not meeting the needs of operators.
Hotels Providing Mobile Devices in Common Areas Becomes Common Practice
A recent report on USA Today's website reveals that more and more hotels are providing guests with mobile devices to use in public spaces.

Automatic Minibar Saves Energy and Costs

Bartech has launched the Neobar, an eco-friendly in-room solution that bolsters revenue and reduces expenses.
Survey Reveals Social Mobile Habits of Travelers

Expedia has released the results of a study that includes stats on how guests communicate through social networks while on vacation.
New Messaging Solution Prioritizes Critical Communication for Guest Satisfaction

Integration of Zipit's messaging solution with HotSOS ensures seamless and immediate delivery of mobile messages.
Survey Reveals Hotel Guest Satisfaction at Seven-Year Low

According to reports in USA Today and ABC News, check-in/out, guestrooms and bandwidth top travelers' gripes.
Next-Gen Tech Impacts Guestroom Access as Hotels Seek Solutions with Longevity

Room entry has emerged as a top area of focus for hoteliers who want to provide the most current, secure and reliable means of cross-property accessibility to tech-savvy travelers. HT takes a look at the technologies that will eventually replace magstripe.
Hotel Sees Double Figure Growth with Cloud Management Solution

Royal Orchid Hotels have utilized RateTiger to support occupancy and room revenue.
Operators Name Tech Integration Top Priority for Success in Hospitality

Both restaurant and hotel operators are calling for integrated technology to bridge the gap between service and overall experience. As multi-channel guest engagement becomes a top priority, both operators and tech vendors must focus on collaboration.
Want to Increase Loyalty? Reward Customers for Spreading the Word on Social Sites

The growth of social media continues to influence how hospitality operators interact with customers and capture new guests. Marketing departments must branch out from the traditional means of advertising and integrate social media activity with formal loyalty programs.

2013 Lodging Technology Study

Hotels Providing Mobile Devices in Common Areas Becomes Common Practice

Automatic Minibar Saves Energy and Costs

Survey Reveals Social Mobile Habits of Travelers

New Messaging Solution Prioritizes Critical Communication for Guest Satisfaction

Survey Reveals Hotel Guest Satisfaction at Seven-Year Low

Next-Gen Tech Impacts Guestroom Access as Hotels Seek Solutions with Longevity

Hotel Sees Double Figure Growth with Cloud Management Solution

Operators Name Tech Integration Top Priority for Success in Hospitality

Want to Increase Loyalty? Reward Customers for Spreading the Word on Social Sites