Concierge

Wyndham Grand Helps Keep Loved Ones Close with Debut of New "Connection Concierge"
Through Wyndham Grand's Connection Concierge, guests can receive assistance setting up or troubleshooting video calls to family and friends and the Connection Concierge can also recommend the perfect spots on-property from where to call family and friends, combining scenic backdrops with a great Wi-Fi connection.
The New Hotel Guest Experience
Travelers’ needs have evolved rapidly. With a multitude of innovative tech available to hoteliers, we’re taking a look at what the new guest experience could be.
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New Concierge Mobile App Available to Hotel Industry

Jenny will be able to help staff, guests implement social distancing in seven ways.
Five Ways Human Trafficking Training Can Help Hotels Increase Awareness and Prevention

A new law in California is making it mandatory that hotels and motels provide at least 20 minutes of interactive training on human trafficking awareness to all employees.
Exclusive Resorts Launches Members-Only Mobile App

App offers members full access to trip itineraries, access to the onsite Concierge via live-chat the ability to pay bills, share trip photos directly to social media and more.
Unified Office Enters Hospitality Market with Business Communication Tool

Tool integrates with hotel management and messaging services to provide full customer visit, bookings and preference details with each incoming call.
W Hotels, Rent the Runway Team Up to Redefine the Rules of Packing

The partnerships brings a new experience that gives W Hotels guests access to customized travel wardrobes through the Rent the Runway closet concierge.
Advantage Hotels Partners with VenueLytics to Provide Reputation Management and Guest Experience Solutions

Vista and Select Inn guests will receive personalized welcome messages, surveys, and access to an automated 24/7 digital concierge via a ChatBot.
Zaplox Signs Agreement With The Woodlands Resort & Conference Center in Texas

Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution.
Monscierge Announces Former Accor CIO Laurent Idrac Appointed to Board of Directors

Idrac brings an expansive 30 years of hospitality technology direction to Monscierge.

Wyndham Grand Helps Keep Loved Ones Close with Debut of New "Connection Concierge"

The New Hotel Guest Experience

New Concierge Mobile App Available to Hotel Industry

Five Ways Human Trafficking Training Can Help Hotels Increase Awareness and Prevention

Exclusive Resorts Launches Members-Only Mobile App

Unified Office Enters Hospitality Market with Business Communication Tool

W Hotels, Rent the Runway Team Up to Redefine the Rules of Packing

Advantage Hotels Partners with VenueLytics to Provide Reputation Management and Guest Experience Solutions

Zaplox Signs Agreement With The Woodlands Resort & Conference Center in Texas

Monscierge Announces Former Accor CIO Laurent Idrac Appointed to Board of Directors