Concierge

OPERA users now have access to a seamless digital check-in solution that allows 100% of guests to bypass the front desk.

Through digital check-in and locking-system integrations, hotels can serve today’s evolving guests needs, allowing them to bypass the front desk and head straight to their guestroom.

Led by former Holiday Inn CEO Ken Hamlet, Olive Tree Hotels and Resorts is investing substantially in technology.

The tablets act as a digital guest directory, enabling guests to access key hotel services, including F&B ordering, laundry services, in-room entertainment, control of room cleaning services and all-important information for the hotel and surrounding areas.

Digital signage and kiosks by the concierge help guests discover new island experiences while in-room TVs can display casted content from guest phones.

Virdee, whose name is a play on VRD, saw an urgent need for solutions to help hotels achieve operational efficiencies and cost savings in a contactless environment. Its growing popularity shows the hospitality industry has taken note.

The digital eco-system will include features such as online and mobile check in, in hotel payment, the ‘Accor Key’ – a digital key solution, digital F&B services and guest relations via Whatsapp throughout the stay.

The new digital app provides guests with dynamic hyperlocal discovery by utilizing geo-fence technology and is an on-demand E-Concierge for hotels.