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11/11/2021

Clover Adds Online Ordering, Delivery

Restaurants using the Clover point-of-sale and business management platform now have a way to offer in-house delivery.  
Anna Wolfe
Senior Editor - Restaurants
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Fiserv Inc., introduces Clover Online Ordering with Delivery, which provides flexible food delivery services with direct menu management, order and payment processing and reporting through the Clover platform.

Clover Online Ordering with Delivery enables restaurants to increase order volume and revenue by extending online ordering to customers who want to have food delivered from their favorite restaurants in addition to supporting pick-up, curbside and dine-in options. Menu management, ordering, payments and reporting are all processed through the Clover platform, giving restaurant owners more control and flexibility. Through their Clover dashboards, restaurants can set the minimum order amount to qualify for delivery with a flat fee of $6.99 per order. These fees can be partially or completely charged to customers. Orders are dispatched via DoorDash Drive, DoorDash’s white-label fulfillment platform. 

Clover's move comes as more consumers are wanting to support their local restaurants.  According to HT's 2021 Customer Engagement Technology Study,  75% of diners prefer to order delivery directly from a restaurant.

Available to all Clover restaurant users, it is easy to sign up and set up Clover Online Ordering with Delivery through the Clover online ordering hub. Clover Online Ordering with Delivery can be easily integrated and processed through all Clover POS platforms.

“Our customers came to expect food delivery service, so we had to find a way to provide it,” said Jim Chojnicki, owner of Luigi’s Pizzeria & Catering in East Amherst, New York. “Clover Online Ordering with Delivery offers us cost-effective pricing options and we don’t have to worry about hiring our own drivers, so it enabled us to offer a delivery service to our customers and to stay competitive.”

The launch of Clover Online Ordering with Delivery expands the delivery options already available to Clover users, including a direct integration into GrubHub.