Check-in/out (hotel)

Digital authentication technology creates frictionless experiences for travelers, ensures security and ensures privacy of customer information.

Contactless check-in solution continues to build integrations that pave the way for straight-to-room access.

The perfect recipe for disaster: Millions of eager, impatient guests who feel they overpaid are paired with stressed, overworked hotel workers. Find out what you can do to prevent problems.

Arizona-based retreat has offered guests white-glove service for more than a century, but in a post-COVID world, the resort realized it was time to improve the guest experience and staff efficiency at the same time with new tech rollouts.

Recent platform developments by INTELITY include guest and staff facing solutions, enriched integrations and tools to foster a more engaging digital guest experience.

The integration allows The Chicago Hotel Collection to provide a completely contactless guest experience, including mobile or kiosk check-in, while improving guest satisfaction at each touchpoint.

The app offers a full suite of guest functionality including mobile check-in and guest messaging.