Ariane's Allegro Web-Mobile-Kiosk Check-in/out Solution enables guests to check in and out of a hotel from their personal computer or via mobile devices like smartphones, iPads or Android Tablets.
Couldn't make it to the 2010 International Hotel/Motel & Restaurant Show? HT was on-hand to cover the latest in-room and property-wide innovations. Plus, discover which vendors took home top industry accolades this year and the operators who are using their solutions.
Since the installation, a reporting module that is included in the kiosk software has shown that 70% of guests at MaxHotel complete check-out operations in less than 90 seconds.
Omni's approach to self-service check-ins is a great example of how self-service can migrate into environments that demand "high-touch," and also reminds us that self-service continues to expand.
InterContinental Hotels Group is the first company to install the MobileKey entry solution at its Holiday Inn Express Hotel & Suites Houston - Downtown Convention Center.
Louvre Hotels, Choice Hotels Scandinavia and The Rezidor Hotel Group are also among those who will provide input on how to improve the guest experience and increase revenue opportunities related to hotel check-in/out processes.
InterContinental Hotels Group pilots a new solution at two of its properties that gives guests the option to use their personal cell phone as a mobile room key.
Self-service kiosks speed the check-in process and improve customer service for the Hard Rock Hotel and Casino in Biloxi, Miss., writes Richard Slawsky, contributing editor for KioskMarketplace.com.
