Catering

A blend of technology and operational tactics help hotels provide better service to group guests while maximizing profits.

As more restaurants and hotels offer catering services, technology plays an integral role in maintaining top-notch service while increasing revenue. It is essential for operators to evaluate the catering process and determine where and what technology can be used to increase value to customers. HT shares five key elements that operators should consider as must-haves for catering technologies.

Strategic partnership between mobile CRM and restaurant catering software leaders will combine loyalty, customer analytics and catering to increase restaurant sales.

The Orient-Express has implemented the MICROS OPERA Sales & Catering Module for its hotels worldwide.

The Dunes Golf and Beach Club relies on e-Sign from Sertifi to fast-track catering contracts, lower costs and boost efficiency. The result: a 50 percent reduction in the amount of time it takes to get a contract signed and a 30 percent increase in the number of contracts returned.

Each year HT honors a select group of hoteliers that have demonstrated outstanding technological innovation. This year's Visionary Awards winners, including Royal Caribbean, Choice Hotels International, Morgans Hotel Group, and Galt House Hotel, discuss the innovations and collaborations that helped them to stand out from the pack.

Ruby Tuesday has engaged MonkeyMedia Software's strategy, education and software services to grow its catering revenue channel across the company's entire system.